NoraTec GmbH won the tender for the “Heideverbund” control center network with the four participating integrated control centers in Celle, Gifhorn, Lüchow-Dannenberg and Uelzen as the most efficient provider. The service area of the Heideverbund covers 5,781 km2 with approx. 495,000 inhabitants. The control centers receive approx. 80,000 emergency calls and approx. 70,000 ambulance requests […]
The ILS Karlsruhe serves more than 750,000 inhabitants in the areas of rescue services, fire department, patient transport and medical on-call service over an operational area of 1,248 km2, making it the largest control center in Baden-Württemberg. Including the redundancy control center, 28 control stations are available, and more than 70 qualified dispatchers handle over […]
With the completion of the technical and administrative preparations as well as the certified training courses, the Salzburg regional control center successfully went live with DIASweb at both locations on May 25. After the control centers in Vienna, Burgenland and Styria, the province of Salzburg is the fourth Austrian control center to go live with […]
With the Bonn and Rhein-Siegkreis control centres, NoraTec GmbH is equipping 2 further control centres in North Rhine-Westphalia with the DIASweb standardized emergency call query system. In addition to the specialist areas of medical emergency calls, fire protection/technical emergency calls, traffic accidents, patient/intensive care transport, mountain/water emergencies and severe weather situations, the module for statistics […]
Dispatchers in BOS control centers are increasingly confronted with calls in foreign languages. Regardless of whether the dispatcher does not speak the language (sufficiently) or it is an exotic foreign language – NoraTec can now offer a future-oriented solution together with Frequentis: The new feature “Live Translation” enables DIASSOPweb and the ASGARD communication system to […]
From March 19 – 21, we welcomed around 70 participants to our 2nd NoraTec User Conference at the Hotel Tatzlwurm in Oberaudorf. In addition to news from NoraTec software development, the training department and quality management, we were also able to present our AI-supported live translation speech recognition, which was developed together with Frequentis Germany […]
We are often asked what the difference is between “structured” and “standardized emergency call request” – 2 terms that are often discussed and have never been clearly described. As NoraTec GmbH, we want to shed some light on the gray area from our point of view at and describe 3 key differences: With a “structured […]
The NoraTec trainers met again for their annual trainer meeting for the first time since the coronavirus break. The aim of this event is to deepen our teaching content, learn from new standards for DIASweb and implement standardized training for our customers. It is important to share experiences from the projects, to implement the resulting […]
Trade visitors from 35 nations once again had the opportunity to gather information at PMRExpo – the leading European trade fair for safety-critical communication in control centers – and learn about the latest innovations in the industry. We were also able to welcome many interested parties, customers and experts to our stand again this year. […]
NoraTec GmbH is certified according to DIN ISO/IEC 27001:2017 in the information security management system As a responsible partner for our customers, most of whom come from the critical infrastructure (KRITIS) sector, NoraTec GmbH has been certified in accordance with DIN ISO/IEC 27001:20217. Especially in times of increasingly complex hacker attacks, we see it as […]