In wonderful sunshine, our 2025 User Conference took place at the Hotel Das Weitblick in Marktoberdorf.
More than 70 users from over 15 control centers across German-speaking regions followed our invitation to the Allgäu.
For two days, professional and personal exchange was the central focus. Our participants were able to learn about current topics and developments, make new connections, and take away valuable impulses for their daily work in the control centers.
Professional Highlights
A heartfelt thank you goes to our speakers, who provided valuable food for thought with their inspiring contributions. Topics such as Artificial Intelligence, e-Call, resilience in the control center, as well as practical reports from everyday operations, not only offered insights but also sparked lively discussions and new perspectives.
A particular highlight was the presentation of our new quality management system DIASEVL. As the most advanced system for standardized emergency call interrogation, DIASEVL offers innovative ways to capture and further improve quality in the control center. The overwhelmingly positive feedback from our customers has encouraged us to continue on this path with determination.
Exchange and Networking
In addition to the professional program, the social side was not neglected. At the Bavarian Evening, participants had the opportunity to engage in conversations in a relaxed atmosphere, deepen existing contacts, and make new ones. The personal exchange was just as enriching as the professional discussions and inspired many new ideas for the future.
Outlook
Our 2025 User Conference has shown how valuable direct exchange within the community is and how we can shape the emergency call work of tomorrow together.
We thank all participants and speakers for their commitment and are already looking forward to the next User Conference!
