Following the training of almost 30 dispatchers at the end of 2017, the LSZ Burgenland (Austria) has now successfully switched to DIASSOP. In addition to the standardized query of emergency calls for fire and rescue services, the DIASQM module for statistics and quality management is also used.
As an integrated control center, the LSZ in Eisenstadt serves over 300,000 inhabitants in an area of almost 4000 km2. Austria’s easternmost province is also a major tourist magnet thanks to Lake Neusiedl and events such as the Lake Festival in Mörbisch.
Many thanks to the staff for their professional and friendly cooperation during the system introduction.