On December 14, a dispatcher from the Hamburg Fire Department successfully performed telephone resuscitation on a two-year-old. The interaction of excellent dispatcher training in the control center, modern technical support with the resuscitation instructions from DIASSOP and the committed response of all those involved on site demonstrates the efficiency of a perfect rescue chain. We […]
The presentation of our DIAS modules at the PMRExpo met with great interest. We were able to show our state-of-the-art software to representatives from the police, ministries of the interior, rescue services, fire departments, state schools, plant fire departments, home emergency call centers and many more. We would like to thank our customers, old and […]
On 5 November, another Austrian control centre, the Styrian regional control centre, went live with the standardized emergency call query DIASSOPweb. In addition to medical emergency calls, fire protection/technical emergency calls and patient transport are also recorded in a standardized manner and evaluated using the DIASQMweb module. The DIAS modules were integrated into the “I/CAD” […]
Visit us in Hall 10.2 Stand B22 and find out about the latest software products for standardized emergency call requests: DIASBOXweb – our answer to the structured emergency call query – simply develop your own algorithms! DIASSOPweb – the web-based standardized emergency call request system at the cutting edge of software technology DIASPOLweb – the […]
NoraTec GmbH attaches great importance to transparent cooperation with its customers and a high level of professionalism among its employees. The successful annual ISO certification (DEKRA) is obligatory for NoraTec GmbH and just one element in the ongoing development of its products and processes. In addition to basic and multiplier training courses, NoraTec GmbH […]
Every year – to ensure the high quality of our software, system support and training, all NoraTec employees met for the annual company meeting. Upcoming changes for all DIAS modules were evaluated and decided in the specialist groups’ discussions. The development of new training concepts for our customers, which will be used from fall 2019, […]
The ILS Ludwigsburg is the first control center in Baden-Württemberg to start working with DIAS(SOP). The dispatchers are supported with all modules from the technical and medical emergency call. After the basic training courses with certification, the NoraTec team of trainers also trained multipliers and thus enabled them to train dispatchers for the Ludwigsburg ILS […]
With three basic training courses in Graz, the next building block was laid for the introduction of DIASSOPweb in the Styrian rescue coordination center. Future multipliers were introduced to the query software and certified. The new DIASSOPweb software is installed in Graz and is web-based with the modules “Medical Emergency Call”, “Patient Transport / Intensive […]
Since 14.01.2019, the Saarland Integrated Control Centre has been using DIASSOP for standardized emergency call requests. Following the successful training and certification of over 70 dispatchers and the completion of administrative work, the query software was “activated”. The ILS Saarland is responsible for fire and rescue service alerts throughout the state and handles more than […]
NoraTec GmbH is preparing a pilot operation for the Bavarian police control centers for the introduction of the DIASPOL standardized emergency call query, together with the Bavarian police’s operations control technology department and Hexagon Intergraph. With the support of experts from the police control centers, DIASPOL is undergoing an evaluation, a corresponding training concept is […]


