Results of the 3-month trial of the rapid alert system for the Bonn Fire and Rescue Services Control Center

Trial period: June 23, 2025, to September 22, 2025 During the test period, rapid alerting was used only for incidents involving the smell of smoke, smoke development, and fires in buildings. This was done with the proviso that the system could be dismantled promptly in the event of any problems. However, no problems occurred during […]

Certified Information Security for Critical Infrastructure

Information security is becoming increasingly important, especially for government authorities and organizations with security responsibilities. Protecting sensitive data and ensuring the availability of critical systems are essential prerequisites for reliable action in emergency situations. We are pleased to announce that NoraTec has successfully achieved ISO/IEC 27001:2022 certification. This certification confirms that our processes and systems […]

NoraTec equips sixth control center in Saxony-Anhalt

We are pleased to equip ILS Jerichower Land in Burg as the sixth control center in Saxony-Anhalt with DIASweb. Due to the redundancy arrangement with the Altmark/Stendal control center, a shared instance for standardized emergency call handling with DIASweb will be operated in both control centers in the future. Its implementation ensures that all dispatchers […]

Thuringia relies again on NoraTec

Following the Central Emergency Control Center West Thuringia, the control centers in Nordhausen and Unstrut-Hainich, NoraTec is now equipping its fourth control center in Thuringia with DIASweb for standardized emergency call handling: ILS Eichsfeld-Heilgenstadt. By implementing existing datasets from another Thuringian control center into DIASweb, we are able to significantly reduce data maintenance efforts in […]

NoraTec wins tender in North Rhine-Westphalia

NoraTec  has won the tender for equipping the Integrated Control Center in Siegen-Wittgenstein. With this project, NoraTec will equip another integrated control center in North Rhine-Westphalia with DIASweb. The control center will be equipped with DIASweb modules for non-police emergency call handling, including patient transport coordination. The use of DIASweb ensures that dispatchers can respond […]

Review: 2025 User Conference at the Allgäu

In wonderful sunshine, our 2025 User Conference took place at the Hotel Das Weitblick in Marktoberdorf.More than 70 users from over 15 control centers across German-speaking regions followed our invitation to the Allgäu. For two days, professional and personal exchange was the central focus. Our participants were able to learn about current topics and developments, […]

Successful Launch of DIASweb at ILS Karlsruhe

At NoraTec, we are pleased to reflect on the successful launch of our innovative emergency call query system DIASwebat the Integrated Control Center (ILS) Karlsruhe. Following the awarding of the project contract, we conducted ten intensive training sessions to practically prepare the entire operational staff for the live rollout – which has now successfully begun. […]

NoraTec at EENA 2025 – A Successful First Appearance

Z This year marked our first time attending the EENA Conference 2025 – and we look back on several exciting and inspiring days. The international emergency call and control center community gathered in Helsinki to exchange ideas on innovations, challenges, and future trends in the field of emergency communications. For us, participating in EENA was […]