In wonderful sunshine, our 2025 User Conference took place at the Hotel Das Weitblick in Marktoberdorf.More than 70 users from over 15 control centers across German-speaking regions followed our invitation to the Allgäu. For two days, professional and personal exchange was the central focus. Our participants were able to learn about current topics and developments, […]
At NoraTec, we are pleased to reflect on the successful launch of our innovative emergency call query system DIASwebat the Integrated Control Center (ILS) Karlsruhe. Following the awarding of the project contract, we conducted ten intensive training sessions to practically prepare the entire operational staff for the live rollout – which has now successfully begun. […]
Z This year marked our first time attending the EENA Conference 2025 – and we look back on several exciting and inspiring days. The international emergency call and control center community gathered in Helsinki to exchange ideas on innovations, challenges, and future trends in the field of emergency communications. For us, participating in EENA was […]
NoraTec GmbH has successfully won the tender to equip the integrated control centres in Verden and Diepholz. With this project, NoraTec will equip the ninth and tenth integrated control centres in Lower Saxony with DIASweb, which represents a significant step in the optimisation of emergency call and operational communication. The two control centres will be […]
This year, once again, our trainer team came together for the annual Trainer Meeting 2025 – set against the beautiful backdrop of the Meintzinger Winery in Frickenhausen. In this inspiring atmosphere, we not only reflected on the past year 2024 but also laid the groundwork for a successful new year. A special highlight of the […]
The Integrated Control Center (ILS) Esslingen provides emergency services in the fields of emergency medical services, fire department, patient transport, and the medical on-call service for more than 540,000 residents across an operational area of 641.5 km², making it the most densely populated district in Baden-Württemberg. Approximately 60 dispatchers from the fire department and the […]
NoraTec GmbH has won the public tender for the Integrated Control Center Unstrut-Hainich in Mühlhausen and is implementing the DIASweb software modules in collaboration with the client. The modern emergency call query system will not only enhance the efficiency of operations but also improve the quality of emergency care in the region. The DIASweb system […]
The rescue control centre of the Hamburg Fire Brigade uses prioritization in emergency calls during severe weather situations. A technically controlled advance query separates non-time-critical and time-critical emergency calls. The special severe weather module of DIASSOPweb was used to efficiently handle the high volume of emergency calls during severe weather situations. Here, the non-time-critical severe […]
NoraTec has won the tender for the implementation of a standardized emergency call query in Stade/Lower Saxony with DIASweb. The Stade control center is the 8th NoraTec customer in Lower Saxony to take a significant step towards improving emergency call handling and quality management in the areas of firefighting, rescue services, traffic accidents, patient transport […]
In addition to our numerous customers in Germany and Austria, we are delighted to be able to implement the first project from Switzerland with the St. Gallen control center. As the operator of the control centre, St. Gallen Rescue is one of the largest rescue service organizations in Switzerland and covers an area of 1,780 […]